Refund policy

All Cloverly Case products are made to order. We do not accept returns or exchanges for change of mind.

Personalized and customized items are final sale and cannot be returned or exchanged. Please carefully review all names, initials, monograms, colors, phone models, and other personalization details before placing your order. Cloverly Case is not responsible for errors submitted by the customer, including misspellings, incorrect initials, incorrect customization choices, or ordering the wrong phone model.

If your item arrives damaged, defective, misprinted, or different from what you ordered due to an error on our part, please contact us within 7 days of delivery with your order number and clear photos of the issue. Once reviewed, we will arrange an appropriate replacement or refund.

Because our products are made specifically for each order, cancellations or changes may not be possible once production has started.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at cloverlycase@gmail.com.